Frequently Asked Questions

Everything you need to know about your KIVARI experience.

How long does international shipping take?

We offer express worldwide shipping. Orders are typically processed within 24-48 hours, and delivery usually takes 3-7 business days depending on your location.

What is your return policy?

We accept returns on full-priced items within 21 days of delivery. Items must be in original condition with all tags attached. Please note that sale items are final sale unless faulty.

How do I find my perfect size?

Each product page features a detailed size guide and fit notes. As KIVARI silhouettes vary from flowy to tailored, we recommend checking your measurements against our international conversion chart.

Are duties and taxes included in the price?

For most international regions, duties and taxes are calculated at checkout so there are no hidden fees upon delivery. Please refer to our Shipping page for specific country details.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Klarna for eligible regions.

How should I care for my KIVARI garments?

To maintain the longevity of our signature fabrics, we recommend a cold hand wash or delicate cycle and air drying in the shade. Always check the specific care label inside your garment.